CaregiverOne Privacy Policy
Last Modified on: October 18, 2024
1. Introduction
This policy describes how Upperstate LLC ("Company" or "We") may collect, use, share, retain and protect your Personal Information both online through this website (the "Website") and offline. This privacy policy applies to your Personal Information, which can include any information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your house, or your device ("Personal Information"). Please note, the definition of Personal Information can vary by jurisdiction. If we collect information from you that is considered Personal Information in your jurisdiction, we will treat it as such in accordance with this Privacy Statement.
Please read this policy carefully. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be an acceptance of those changes, so please check the policy periodically for updates.
Please click on the following links to go to the corresponding sections of this privacy policy:
1. Introduction
2. Information our Privacy Policy Covers
3. Our Policy on Children's Privacy
4. Information We Collect/ Notice at Collection
5. How We Collect your Personal Information
6. Automatic Data Collection Technologies
7. How We Use your Personal Information
8. How We Share Your Personal Information
9. How We Protect Your Personal Information
10. Choices about How We Use and Disclose Your Personal Information
11. Accessing and Correcting your Information
12. Changes to Our Privacy Policy
13. Communicating With Us
14. International Transfer of Personal Information
2. Information our Privacy Policy Covers
This privacy policy applies to Personal Information Upperstate LLC obtains in various contexts, both online and offline, including:
· On this Website;
· By telephone;
· In email, and other electronic messages between you and Company, including conversations through our LiveChat feature.
It does not apply to information collected by:
Us (including our affiliates and subsidiaries) offline or through any other means, other than listed above, including on any other website operated by Company or any third party.
Our Website may have links to websites and/ or applications operated and maintained by third parties. We have no control over the privacy practices of websites or applications we do not own and encourage you to review all third party privacy policies carefully.
3. Children Under the Age of 18
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any personal information to or on the Website. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this Website. If we learn we have collected or received Personal Information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at hello@upperstategear.com.
4. Information We Collect/ Notice at Collection
The Personal Information that we collect from you depends on how you interact with us and our products and services. The following table lists the categories of Personal Information and the specific pieces of Personal Information we have collected within the last twelve (12) months. The table also lists, for each category, our business use, and whether we share it with third parties. Please see "How We Collect Your Personal Information", "How We Use Your Personal Information", and "How We Share Your Personal Information" for more detailed information.
Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your Personal Information to comply with our legal obligations, resolve disputes, enforce our agreements, to protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
5. How We Collect your Personal Information:
We collect Personal Information about you from various sources, including:
· Directly from you, such as.
· Information that you provide by filling in forms on our Website. This includes information provided at the time of requesting further services. We may also ask you for information when you report a problem with our Website.
· Records and copies of your correspondence (including email addresses), if you contact us.
· Your search queries on the Website.
· When you sign up to receive emails or newsletters.
· Automatically, when you navigate through the Website, open or click on emails we send you or interact with our advertisements, such as.
· usage details, IP addresses, and information collected through cookies, web beacons, clear GIF, pixels, internet tags, web server logs and other data collection tools. For more information, please see "Information We Collect Through Automatic Data Collection Technologies" below.
· Other Sources, We may obtain Personal Data about you from data analytics providers, fraud prevention service providers, vendors that provide services on our behalf, including companies that support our Website and services. We also create information based on our analysis of the information we have collected from you.
· From third parties, for example, our service providers and third party business partners as further described below. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. Please see "How We Share your Personal Information."
6. Automatic Data Collection Technologies
As you navigate through and interact with our Website, we and our third party partners (such as advertising and analytics providers) use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
· Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
7. How We Use your Personal Information
We may use or disclose the Personal Information we collect for one or more of the following purposes:
· Providing Our Website. We use Personal Information to provide our Website and its content to you, including to provide, personalize, support and develop our Website. We may use Personal Information to allow you to participate in the interactive features of our Website, to notify you about changes to our Website and any products or services we offer through it.
· Providing Products and Services. We use Personal Information to fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products, we will use that Personal Information to respond to your inquiry.
· Communicating with You. We use Personal Information to provide you with support and to respond to your inquiries, including to investigate and address your concerns, follow up on your issues and feedback, monitor and improve our responses, and to provide customer service.
· Marketing and Promotional Purposes. We use Personal Information for marketing and promotional services, such as to send marketing, advertising and promotional communications by email (such as event invitations and product launches).
· Analytics and Personalization. For testing, research, analysis, and product development, including to develop and improve our Website, products, and services
· Security and Fraud Prevention. We use Personal Information to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business. We may also use such information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Upperstate LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
· Law Enforcement. We use Personal Information to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. We also use such information to comply with any court order, law, or legal process, including to respond to any government or regulatory request.
· Business Transfers. We may share Personal Information with another company to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our consumers is among the assets transferred.
· Other. We may ask if you would like us to share your Personal Information with other third parties who are not described in this privacy policy or as permitted by applicable law.
We may also use your information to contact you about our own goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Information.
8. How We Disclose Your Personal Information
We do not sell Personal Information.
In addition to the specific situations already mentioned in this privacy policy, we disclose Personal Information in the following circumstances:
· Corporate Affiliates. We may share Personal Information with our corporate affiliates. Such corporate affiliates process Personal Information on our behalf as our service provider, where necessary to provide a product or service that you have requested, or in other circumstances with your consent or as permitted or required by law.
· Service Providers. We share certain Personal Information with third parties that perform services to support our core business functions and internal operations.
· Legal Process. We may disclose Personal Information in response to subpoenas, warrants, court orders, government inquiries or investigations, or to comply with relevant laws and regulations. We may also disclose information to establish, exercise, or protect the rights of our company, employees, agents, and affiliates; to defend against a legal claim; to protect the safety and security of our visitors; to detect and protect against fraud; and to take action regarding possible illegal activities or violations of our policies.
· Business Transfers. We may share Personal Information with another company that buys some, or all, of the assets or equity of Upperstate LLC, and that company may use and disclose Personal Information for purposes similar to what is described in this policy. Upperstate LLC may also share Personal Information with prospective purchasers to evaluate the proposed transaction.
· Other Instances. When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as through your use of social media widgets, with your consent. We may also ask if you would like us to share your information with other third parties who are not described elsewhere in this privacy policy.
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9. How We Protect your Personal Information
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
10. Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the Personal Information you provide to us. We have created mechanisms to provide you with the following control over your information:
Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own products or services, you can opt-out by sending us an email stating your request to hello@upperstategear.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
11. Accessing and Correcting Your Information
You can review and change your Personal Information by sending us an email at hello@upperstategear.com to request access to, correct or delete any Personal Information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
12. Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
13. Communicating With Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
hello@upperstategear.com.
14. International Transfer of Personal Information
Please note that this Site is directed towards users who reside in the United States. By using this Site, you consent to the collection, storage, processing, and transfer of Personal Information in and to the United States, or other countries and territories, pursuant to the laws of the United States.